We have solutions for all the staff in the after-sales area
> agenda
- Manage the planned receptions and returns
- Perform surveys
- Schedule different tasks
- Keep records of your own notes
> workshop appointment
- Automatically plan the work
- Manage additional services: substitution vehicle, home to home service, cab requests, etc.
- All according to your workshop availability
> repair order
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Make vehicle reception more dynamic thanks to the number plate reader and voice recognition
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Detects additional operations through visual inspection
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Graphically record vehicle damage with photos and videos
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Eliminates paper by digitalizing documentation and signatures
> planner
- Display the work load of your workshops in real time
- Adequately size the work load of your teams
- Control the status of each work graphically
- Increase efficiency and avoid downtime with our virtual wizard (automatic planning)
- Save time when planning work and meet return deadlines
- Optimize communication between the workshop manager and the workers
> repair proposals
- Increase your revenue by sending the customer additional repairs with photos and videos
- Encourage future visits to the workshop
> appointment viewer
- Identifying sales opportunities for upcoming visits (deferred reminders)
- Sending repair proposals with photos and videos to your customers
> workshop general viewer
- Treat your customers in a personalized way
- Report order repair status at any given time
- Meet the deadlines
IT HAS THE MOST FREQUENT FUNCTIONALITIES FOR THE WORKSHOP MECHANIC TO PERFORM HIS WORK WITH INCREASED PRODUCTIVITY
> agenda
- Control what jobs need to be done and when
- Have your own notes recorded
- Check the appointments you have planned
> clocking
- Make your attendance clockings at work
- Perform your productivity clockings on planned work
> mechanic
- Access all vehicle and repair information
- Increase your revenue by sending additional repair proposals with photos and videos
- Notify the advisor of the repair status
- Increase your customers’ trust by performing quality checks with images
BUILD CUSTOMER LOYALTY WITH NAROBIAL CUSTOMER
> increase your customers loyalty
- Request an appointment directly to your workshop
- Check the status of your repair
- Receive and confirm repair proposals sent by the dealer with photos and videos
- Check your previous repairs
- View and sign the documentation
- Answer satisfaction surveys
COMMUNICATION SYSTEM THAT CONNECTS IN REAL TIME THE DEALER STAFF WITH THE END CUSTOMER
> modern, easy and intuitive
> designed for all the persons involved in the business
